The airport Francisco Sá Carneiro, in Oporto, was elected by ACI-Airports Council International as the best in Europe in the category of 5 to 15 million passengers.
The award comes in the framework of the study Airport Service Quality (ASQ), the world leader in benchmarking in assessing the satisfaction of passengers – 2016 Airport Service Quality (ASQ) Awards.
In this evaluation, the nearest international airport to the North of Portugal was still elected as the third best in Europe in the category of more than 2 million passengers.
"We were proud we once again were chosen by our passengers as one of the best airports in Europe. This is our ninth Award for the past ten years and is particularly important to us at a time when the number of passengers at the airport of Porto surpassed 9 million passengers, an increase of 16% compared to 2015, "said Jorge Ponce de León, President of the ANA – Aeroportos de Portugal.
ANA's President also revealed that "these awards are a reflection of a strategy for the continuous improvement of the quality of service provided to passengers".
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